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Therapist - Contract Role

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24/7/365 Emergency Access Clinician

Position Title:                     24/7/365 Emergency Access Clinician
Position Status:                  Full-time, or Part-time
Available Shifts:                 Day shift (7 am to 3 pm EST), evening shift (3 pm to 11 pm EST), and night shift (11 pm to 7 am EST)
Job Location:                       Remote


About Uwill:
In the past five years alone, demand for mental health services on college campuses has risen an estimated seven times the rate of enrollment growth. Students, parents and administrators are all searching for new solutions. Uwill’s mission is to expand access to mental health services on college campuses by providing technology-enabled telehealth therapy.

Uwill continues to expand access to mental health services through offering a 24/7/365 emergency access line that goes beyond standard de-escalation that other lines offer.  Uwill’s 24/7/365 emergency access line provides solution-focused interventions that concentrate on resources and skills already available to the student in-the-moment so that at the end of the call, callers have a sense of autonomy over their distress.  Our goal is to connect callers to care within the Uwill platform to prevent future distress and callers falling through the cracks of the larger mental health care system.

As part of the Uwill emergency access team, you can be a part of the solution to the mental health pandemic that is occurring on college campuses across the country.

Essential Job Functions:

  • Conduct urgent mental/behavioral health assessments and appropriate clinical interventions on calls received through Uwill’s 24/7 in the moment support systems.
  • Determine level of risk to the individual and/or others noting contributing environmental, medical, psychiatric, and/or interpersonal factors.
  • De-escalate the concern or crisis through the provision of support utilizing a solution/strength based approach
  • Identify necessary resources available to the individual in the current setting to resolve the crisis.
  • Engage internal and/or community resources to resolve the crisis, including the school’s identified resources, caller’s support systems, and the arrangement for transportation to emergency and crisis facilities, when needed, based upon the safety needs of the individual.
  • Participate in program evaluation through follow-up with students receiving services, surveys, and in partnership with internal and/or third-party evaluators

Minimum Qualifications (Mandatory):

  • Master’s degree in clinical counseling, counseling psychology, or clinical social work
  • 2 years’ experience in the delivery of mental healthcare in a setting in which both trauma-informed care and crisis assessment are a focus
  • Experience assessing the college-age population and awareness of mental health issues common to the population is preferred
  • therapy license required in any US state
  • Demonstrated knowledge and experience in the delivery of behavioral health crisis intervention services including assessment, stabilization skills, and related case management responsibilities including accessing referral resources within an institution or community

Special Knowledge, Skills, or Abilities:

  • Excellent interpersonal, and listening communication skills
  • Demonstrated ability to work collaboratively with colleagues on a team, and experience with campus departments and university and community groups is a plus
  • Demonstrated understanding of the principles of diversity, equity and anti-oppression concepts, especially as they apply to higher education
  • Excellent verbal and written communication skills, critical-thinking skills, use of sound judgment
  • Proven ability to relate effectively to a wide variety of people of various ages and backgrounds student developmental needs, nationality, culture, faith/religion, language difference, ability differences, sexual orientation, gender identity or expression
  • Possess the ability to work with a wide range of individuals presenting behavioral health concerns with special expertise and experience working with those in crisis
  • Knowledge of DSM-V diagnosis and familiarity with full range of treatment options and mental health service delivery systems
  • Familiarity with research on mental health needs of college students including suicide prevention and trauma informed care
  • Knowledge of community mental health resources and how to make health plan triage referrals
  • Knowledge of university disciplinary systems and relevant legal issues
  • Ability to communicate difficult/sensitive information



  • Ability to work safely from home
  • A team-oriented culture of leading emergency access clinicians with a supportive supervisory team and accessible leadership team
  • Opportunities for advancement within our unique company

Benefits for those that work 30+ Hours:

  • Full benefit program that includes medical, dental, life insurance, 401K, STD/LTD
  • An accrued planned time off package

Uwill is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.

Please send resume and cover letter to Erin Andrews at

Uwill offers a competitive salary and a comprehensive benefits package for full-time employees.

• Health & dental
• 401k
• Flexible work schedule
• Fast-paced startup environment

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