Join Our Team

Position Title:                     Crisis Intervention Clinician
Position Status:                  Contacted Part-Time – 1199
Job Location:                     Remote

About Uwill:
In the past five years alone, demand for mental health support on college campuses has risen an estimated seven times the rate of enrollment growth. Students, parents and administrators are all searching for new solutions. Uwill’s mission is to expand mental health support for colleges and students. Utilizing its proprietary technology and counselor team, Uwill pioneered the first student and therapist matching platform. The solution offers an immediate appointment with a licensed counselor based on student preferences across all modalities of teletherapy.

Uwill continues to expand access to mental health support through Uhelp, our 24/7/365 crisis connection offering. Providing in-the-moment care, Uhelp goes beyond the standard de-escalation, with a  solution-focused intervention approach that concentrates on resources and skills already available to the student. The ultimate goal of Uhelp is to give students a sense of autonomy over their distress. Following the initial call, Uhelp crisis counselors will connect students to care within the Uwill platform.

As part of the Uhelp team, you can be a part of the solution to the mental health pandemic that is occurring on college campuses across the country.

Essential Job Functions:

• Conduct urgent mental/behavioral health assessments and appropriate clinical interventions received through Uwill’s 24/7 in the moment support systems.
• Determine level of risk to the individual and/or others noting contributing environmental, medical, psychiatric, and/or interpersonal factors.
• De-escalate the concern or crisis through the provision of support utilizing a solution/strength based approach
• Identify necessary resources available to the individual in the current setting to resolve the crisis.
• Engage internal and/or community resources to resolve the crisis, including the school’s identified resources, caller’s support systems, and the arrangement for transportation to emergency and crisis facilities, when needed, based upon the safety needs of the individual.
• Participate in program evaluation through follow-up with students who are receiving support through direct engagement, surveys, and partnership with internal and/or third-party evaluators

Minimum Qualifications (Mandatory):

• Master’s degree in clinical counseling, counseling psychology, or clinical social work
• 2 years of experience in the delivery of mental healthcare in a setting in which both trauma-informed care and crisis assessment are a focus
• Experience assessing the college-age population and awareness of mental health issues common to the population is preferred
• Therapy license required in any US state
• Demonstrated knowledge and experience in the delivery of behavioral health crisis intervention services including assessment, stabilization skills, and related case management responsibilities including accessing referral resources within an institution or community

Special Knowledge, Skills, or Abilities:

• Excellent interpersonal, and listening communication skills
• Demonstrated ability to work collaboratively with colleagues on a team, and experience with campus departments and university and community groups is a plus
• Demonstrated understanding of the principles of diversity, equity and anti-oppression concepts, especially as they apply to higher education
• Excellent verbal and written communication skills, critical-thinking skills, use of sound judgment
• Proven ability to relate effectively to a wide variety of people of various ages and backgrounds student developmental needs, nationality, culture, faith/religion, language difference, ability differences, sexual orientation, gender identity or expression
• Possess the ability to work with a wide range of individuals presenting behavioral health concerns with special expertise and experience working with those in crisis
• Knowledge of DSM-V diagnosis and familiarity with full range of treatment options and mental health service delivery systems
• Familiarity with research on mental health needs of college students including suicide prevention and trauma informed care
• Knowledge of community mental health resources and how to make health plan triage referrals
• Knowledge of university disciplinary systems and relevant legal issues
• Ability to communicate difficult/sensitive information

Benefits

• Ability to work safely from home
• A team-oriented culture of leading crisis intervention clinicians with a supportive supervisory team and accessible leadership team
• Opportunities for advancement within our unique company

Uwill is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.

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